Yes. Minor updates like changing text or swapping images are included. Bigger changes like adding new pages or redesigning sections aren't covered, but we give care plan clients discounted rates for that work.

We update your CMS, plugins, security patches, and any custom code. We test everything before and after to make sure nothing breaks. Updates happen regularly to keep your site secure and running smoothly.

You can cancel with 30 days notice. No long-term contracts. We earn your business every month by providing value. If your needs change or you're not happy, you're free to leave.

Yes. Upgrade or downgrade anytime. Need more support for a busy season? Upgrade temporarily. Business slowing down? Drop to a lower tier.

Simple works for simple sites. Interactgive fits most growing businesses. HV Interactive is for high-traffic sites or businesses where downtime is costly. Still unsure? Start with Simple or Interactive and upgrade if needed.

Email, call your provided support number, or use our upcoming client portal. We keep it simple. Describe the issue and we'll take care of it. No complicated ticketing systems or jumping through hoops.

We'll handle it at a discounted rate for care plan clients. We'll give you a quick estimate first so there are no surprises. Most additional work is minor and affordable.

We monitor for suspicious activity, install security updates promptly, scan for malware, and implement security best practices. We catch most attacks before they succeed.

We'll clean it up and restore from backups. All plans include malware removal and recovery. We'll also figure out how it happened and fix the vulnerability.

One security breach or major outage can cost thousands in lost sales and recovery fees. Care plans prevent most problems and fix issues fast when they do happen. Most clients save money and sleep better.

Google rewards fast, secure, reliable sites. Regular updates keep your site fast. Security monitoring keeps it safe. Uptime monitoring catches problems quickly. All of this helps your rankings over time.

Sites without maintenance get slow, vulnerable to hacking, and eventually break. Software gets outdated. Security holes appear. One day something stops working and you need emergency fixes that cost way more than prevention.

You can try, but it's technical and time-consuming. Updates can break things if not done carefully. Security requires constant vigilance. Most business owners don't have the time or expertise. Your time is better spent on your business.